Frequently Asked Questions

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Currently, we do not deliver nor install plants or trees.

Pickup Only (we will happily load your plants to your vehicle)

This is a working nursery with moving vehicles, uneven ground, farm animals, and wildlife. Please watch your step and surroundings at all times.

 We are not responsible for accidents, injuries, or damage to vehicles or personal property. 

We love pets! But for their safety and ours, pets must remain secured in vehicles at all times. No pets allowed on the nursery grounds due to farm animals, local wildlife, and sanitation concerns.

We accept American Express, VISA, and Mastercard.

All Cards or Contactless transactions are charged Florida Sales Tax of 6.5% plus a Processing Fee of 3.5% through Square® 

Taxes and Processing fees don't apply for Cash, CashApp, or Zelle transactions

Thank you for understanding that all sales are final. Once plants leave our care, we cannot guarantee their condition or handling. Additionally, to protect the health of our nursery and ensure the quality of plants for all our customers, we do not accept returns. Returned plants may introduce pests or diseases, jeopardizing our inventory and the plants we provide to other customers.

At this time, we are unable to offer refunds or exchanges. 

We appreciate your understanding.

A non-refundable pre-payment is required, with a minimum order amount of $100.00.

 View our list of plants available for Special Order here

Please note that prepaid orders will be held for pickup for a maximum of 15 days after availability notification. If the order is not picked up within this time frame, it will be canceled, and the prepayment will be forfeited.

When moving a 15 or 30-gallon pot tree, ensuring safe and secure transport is essential. We highly recommend using either a pickup truck or a trailer (U-Haul rents trailers starting at $20/day or by hours). 

Many of our customers find that their SUVs are also suitable for transporting one to three 15-gallon pot trees without issue.

To further protect your tree during transit, use blankets or bed sheets to cushion the pot and prevent any damage. A pickup truck offers stability for the tree’s weight and size, while a trailer provides additional space and easier handling. 

Whichever option you choose, prioritizing proper transportation methods will help ensure your tree arrives at its new location in optimal condition.

We specialize in providing quality plants, but currently we do not offer landscape design or project management services. 

However, we're happy to offer general tips on plant care and selection. For detailed design assistance, we recommend consulting with a professional landscape designer or use AI tools such as ChatGPT or other software applications.

Check your local regulations for recommended, replacement, and restricted trees for your city or county. A great resource is Municode https://library.municode.com/fl 

• For Orange County, refer to:

Sections 24-12 and 24-13

• For Seminole County, refer to:

Sections 30.14.16 and 60.9

• For Brevard County, refer to:

Section 62-4345

Caliper is a measurement of the diameter of a tree trunk (in inches) measured at 1 (one) foot from the ground/ soil-line.

For information on plant caring, please click the button below.

How often should I water after planting in the ground?

• Week 1: water everyday.
• Week 2: water every other day.
• Week 3: water every two days.
• Week 4: gradually reduce the frequency to once a week, adjusting based on weather conditions.

For more plant information, please click the button below.